Goods of good quality that do not fit for any reason (style, size, color) are subject to return and exchange within 2 days after receipt (within Ukraine), provided that
– no traces of use
– preservation of presentation and consumer properties
– the original and undamaged packaging and labels are present
Goods of inadequate quality (after use or with damaged labels) are not subject to exchange and return.
Please note!
If the returned product is not eligible for exchange or refund, we will be forced to send it back at your expense.
– the shipping cost for the return/exchange of goods is paid by the buyer.
– during the refund transaction to your card, the bank commission is deducted from the amount of the goods.
– If you received something other than what you ordered and you paid for the delivery, we will compensate you for it.
There is NO exchange or refund for international shipments!
The refund period is up to 14 banking business days from the date of receipt of your return.
The exchange order is sent after the new order is fully completed and the return is received from you, as well as checked for presentation.
