Goods of good quality that do not fit for any reason (style, size, color) are subject to return and exchange within 2 days after receipt (within Ukraine), provided that
– no traces of operation
– preservation of presentation and consumer properties
– the presence of original and undamaged packaging and labels
Goods of inadequate quality (after use or with damaged labels) cannot be exchanged or returned. Please note! If the returned product is not eligible for exchange and refund, we will be forced to send it back at your expense.
– the buyer pays the shipping cost when returning/exchanging goods.
– during a refund transaction to your card, a bank fee is deducted from the amount of the goods.
– If you received something other than what you ordered and you paid for the delivery, we will compensate you for it.
There is NO exchange or refund for international shipments!
The refund period is up to 14 banking business days from the date of receipt of the refund from you. The exchange order is sent after the new order is fully completed and the return is received from you, checked for marketability.
